Getting your first withdrawal right is the real test of any iGaming platform — this guide shows you how to pass it. From verifying your account to understanding wagering requirements, we’ll walk you through every stage. By the end, you’ll know exactly how to cash out your winnings without delays.
Quick Checklist
- Complete full registration (email, phone, address).
- Verify your identity (upload ID and proof of address).
- Read bonus terms: wagering requirements, game contributions, max bet limits.
- Choose a withdrawal method that suits your needs.
- Meet minimum withdrawal amount and check maximum limits.
- Request withdrawal and allow processing time.
Step-by-Step Sign-Up
- Go to the official website and click “Sign Up”.
- Enter your email, create a strong password, and select your currency.
- Fill in personal details: full name, date of birth, address, and phone number.
- Accept the terms and conditions (read the bonus policy).
- Once you finish registration, proceed to the cashier at Bonrush to make your first deposit.
- Choose a payment method, enter amount, and confirm. Your account is now active.
How Wagering Works
Wagering (playthrough) is the number of times you must bet your bonus before withdrawing winnings. For example, a $100 bonus with 35x wagering requires $3,500 in total bets. But not all games contribute equally:
| Game Type | Contribution |
|---|---|
| Slots (except progressive) | 100% |
| Table games (blackjack, roulette) | 10% |
| Video poker | 20% |
| Live dealer games | 5% |
Important: Always check the bonus terms for exact contributions. To calculate the actual wagering amount: take your bonus amount, multiply by wagering multiplier, then divide by the game’s contribution percentage. For instance, a $50 bonus with 40x wagering playing slots (100% contribution): $50 × 40 = $2,000 turnover needed. Playing blackjack (10%): $2,000 / 0.10 = $20,000 turnover.
Safety & Licensing
This casino operates under a Curacao eGaming license, which ensures basic standards of fairness and security. The platform uses SSL encryption to protect your data. Note: For players in EU/Nordic countries, winnings from Curacao-licensed casinos may be subject to local income tax. Always consult a tax advisor for your jurisdiction.
Deposits & Withdrawals
Funding your account is straightforward, but withdrawal methods vary. Below is a typical overview:
| Method | Deposit Time | Withdrawal Time | Min/Max Withdrawal |
|---|---|---|---|
| Visa/Mastercard | Instant | 3-5 business days | $20 / $5,000 per transaction |
| Skrill | Instant | Up to 24 hours | $10 / $10,000 |
| Neteller | Instant | Up to 24 hours | $10 / $10,000 |
| Bank Transfer | 1-3 days | 5-10 business days | $50 / $25,000 |
| Cryptocurrency | Instant | Up to 2 hours | $20 equivalent / $50,000 |
Always complete KYC (Know Your Customer) before your first withdrawal to avoid delays. Submit a valid ID and recent utility bill.
Support Guide
- Forgotten password: Click “Forgot Password” on the login page, enter your email, and follow reset instructions.
- Deposit not credited: Wait 30 minutes, then contact support with transaction ID and screenshot.
- Withdrawal pending longer than expected: Check verification status; if verified, contact live chat during business hours.
- Bonus not activating: Ensure you opted in and met minimum deposit. Refer to bonus terms.
- Account locked: Contact support via email; have your username and ID ready.
- Self-exclusion: Request via support or account settings; confirmation within 24 hours.
Worth Knowing
The VIP program rewards loyal players with tiered benefits. Points are earned based on wagering volume: typically 1 point per $10 bet on slots. Tiers include Bronze, Silver, Gold, and Platinum. Each tier unlocks faster withdrawals, higher betting limits, personal account managers, and exclusive bonuses. For example, Gold members get 48-hour withdrawal processing and a 10% weekly cashback. To climb tiers, accumulate points within a calendar month; points reset annually.
Need to Know
What is the minimum withdrawal amount?
The minimum withdrawal is usually $20 for e-wallets and $50 for bank transfers, but check the cashier for exact limits per method.
How long does the first withdrawal take?
After account verification, the first withdrawal typically takes 3-5 business days for cards, 24 hours for e-wallets, and 2 hours for cryptocurrency.
Can I cancel a withdrawal?
Yes, most casinos allow you to cancel a pending withdrawal within the cashier section before it is processed. After processing, it cannot be reversed.
Are there withdrawal fees?
No, the casino does not charge fees, but your payment provider may apply their own charges. Always check with your bank or e-wallet.
Why was my withdrawal rejected?
Common reasons include: incomplete wagering, exceeded maximum withdrawal limit, or unmet bonus terms. Contact support for specific details.
Do I need to verify before depositing?
Verification is not required for deposits, but you must complete KYC before your first withdrawal to comply with anti-money laundering policies.
How do I claim a bonus?
Check the promotions page, opt in, and make a qualifying deposit. Some bonuses require a bonus code – enter it during deposit.
Mastering your first withdrawal is simpler than it seems: verify early, read the fine print, and choose the right payment method. Stick to these steps, and you’ll enjoy a smooth experience every time you cash out.